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Open Doors Program — Volunteer Role📍 On-Site · Rocky Mount, NC

Tech Support

Keep the mission running. When the tech works, the story comes alive.

Why This Role Matters

Every deployment depends on equipment that works. Tech Support volunteers are the unsung heroes who make sure every headset is charged, calibrated, and ready the moment a young person puts it on.

What You'll Do

  • Set up VR headsets and supporting equipment before each deployment
  • Assist participants with headset use and troubleshoot issues in real time
  • Monitor equipment performance throughout the event
  • Pack down and inventory equipment after each deployment
  • Report any equipment damage or technical issues to the team

Typical Shift

2–5 hours on deployment day including setup and breakdown. Arrive 45–60 minutes before participants.

Time Commitment

As few as 1–2 deployments per month. Perfect for someone who wants a consistent, predictable role.

Requirements

  • Basic comfort with technology — no advanced experience required, we will train you
  • Attention to detail and ability to follow checklists
  • Must be 18 years or older
  • Reliable transportation to Rocky Mount, NC deployment sites

Screening Requirements

  • Background check required — instructions provided after application approval. ZionSphere covers the cost.
  • Drug screening required — conducted prior to first deployment. ZionSphere covers the cost.

Training

Tech Support volunteers receive hands-on equipment training before their first deployment. You'll learn headset setup, common troubleshooting steps, and our deployment checklist. No prior VR experience needed — if you can follow instructions and stay calm under pressure, you're qualified.

Ready to Apply for This Role?

Our team reviews every application personally and responds within 5–7 business days.

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